Frequently Asked Questions

You can find the most frequently asked questions below. If you still have questions after reading below, please contact us
What is StreakNow?

StreakNow helps small teams stay productive by gamifying tasks. For each day you submit a task, you'll gain another day to your streak. Compete against your team with a leaderboard, and see what your team have been doing.

What are tasks?

Tasks are simply to-dos/jobs you undertake, e.g. 'finish writing FAQ page', 'contact sales team', 'complete email outreach'.

How do I add a task?

Type your task into the form under the 'Add task to your list' title on your team's Dashboard page, then click the '+ Add Task' button.

What are streaks?

Streaks show the number of concurrent days in which you have submitted a task. E.g. if you submit at least one task from Monday to Friday, your streak will be 5. As you submit tasks on concurrent days, your streak will grow until it is broken.

What happens to my streak at the weekend?

All streaks will remain intact on weekends - they can only break during the standard work week (Monday - Friday). There is no need to do anything in order to prevent your streak breaking at weekends.

What happens when I go on vacation?

In order to prevent your streak from breaking, you'll need to switch the 'Going Away?' toggle to green (on). When you're back, you can switch it back to grey (off).

How do I create a new team?

To create a new team, click the '+ Create Team' link and follow the steps - it's super quick!

How do I join a team?

In order to join a team, the team owner will need to send you a link via email. Your team owner can invite you by clicking the '+ Invite Member' button on the 'Dashboard' and 'Members' pages.

Can a team have more than one owner?

No, each team can only have one member at the moment. Multiple owners and permissions will come in a future update.

How do I switch active teams?

You can switch teams by clicking the 'Change team' dropdown and selecting a new team (you must be logged in first).

How do I remove team members?

To remove team members, go to the 'Members' page (you must be a team owner) and click the 'X' icon on any members you'd like to remove.

Is there a free trial?

Every account starts off on the 'free' plan until limits are reached, at which point you can upgrade to one of our paid plans.

What's your refund policy?

If you're unhappy with StreakNow for any reason, please let us know and we'll offer you a full refund for the month's use. Each account starts off on the 'free' plan so you can try before you buy.

Can I cancel/downgrade my subscription?

Yes! Navigate to your 'Billing' page (when logged in) and you'll see two options; Downgrade Plan and Cancel Plan.

How is my streak shown?

Streaks are shown next to the User Avatar in the dashboard. There is an icon shown next to a streak for each team member. Icons have three levels, which change based on streak. If streak is lower than 10, the small rocket is shown next to the streak number. From 10 to 100, a lightning bolt is shown. Above 100, the streak logo (fire) is shown.

How do I integrate my account with Trello?

To connect a Team to Trello, use the top-right dropdown menu and select Trello. Once your account is connected, select a Trello board. Next select the Trello board which is used for done/delivered tasks which shall be counted as completed tasks (Streaks) in StreakNow. Now select a Tean and click: Connect Team. Done! You can add multiple Trello boards to your Teams.

How do I integrate my account with Asana?

To connect a Team to Asana, use the top-right dropdown menu and select Asana. Once your account is connected, select a Workspace. Next select the project you want to connect. Now select a Team and click: Connect Team. Done! You can add multiple Workspaces to your Teams.

How to complete tasks?

Site tasks are completed by checking them in the dashboard and clicking "Submit completed tasks". Asana and Trello tasks are counted as Streaks when you complete them in Asana or Trello.

How do I integrate my account with Trello?

To connect a Team to Trello, use the top-right dropdown menu and select Trello. Once your account is connected, select a Trello board. Next select the Trello board which is used for done/delivered tasks which shall be counted as completed tasks (Streaks) in StreakNow. Now select a Team and click: Connect Team. Done! You can add multiple Trello boards to your Teams.

How do I integrate my account with Slack?

To connect a Team to Slack, use the top-right dropdown menu and select Slack. This will show you list of all owned teams with & without Slack connection. To connect select a team from dropdown and click Connect button. It will redirect you to Slack oAuth page where you have grant access to your choice of workspace & channel/ chat. Done! You can add multiple Workspaces to your Teams.

How do I set up Tournaments?
Coming Soon

To set up a tournament, use the top menu and navigate to Tournament. Click +Create Tournament, choose a name and set a price. Next click +Add groups and select teams for groups. Now select a start date and stage timings. Done! Game on.

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